cv664's Privacy Policy

This Privacy Policy ("Policy") applies to users ("you" or "user") of the cv664 platform. When you use cv664's website, app, or any of its services, you are considered to have agreed to the terms of this Policy. We place the highest importance on your privacy and are committed to protecting your information.

Please read this policy carefully. It contains important information about your rights and cv664's responsibilities.

cv664 collects the following types of information:

1.1 Information Provided Directly by You

When you register on our platform, open an account, or use our services, the following information is collected from you:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Mobile number
• Payment method details (bKash, Nagad, Rocket, or Upay account information)
• National ID card or passport details for identity verification

1.2 Automatically Collected Information

When you visit our platform, the following information is collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Time and duration of site usage
• Information about pages visited
• Cookies and similar tracking technologies

1.3 Information Received from Third Parties

To prevent fraud, verify identity, and maintain regulatory compliance, we may also collect a limited amount of information from trusted third parties.

cv664 uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To run gaming, betting, and other platform services without interruption.
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To resolve your issues and provide assistance.
• Security and Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Regulatory Compliance: To follow applicable laws and regulations.
• Personalized Experience: To present offers and content based on your preferences.
• Communication: To inform you about important updates, promotions, and policy changes.
• Responsible Gaming: To monitor your gaming behavior and provide support when needed.

Cookies and similar tracking technologies are used on the cv664 platform. Cookies are small data files stored on your device that help improve your browsing experience.

3.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They keep you logged in and ensure security.

3.2 Analytical Cookies

These cookies help us understand how users are using our site. We use this information to improve platform services.

3.3 Preference Cookies

These cookies remember your language preference, login details, and other personal settings so you do not have to set them up each time.

Cookies can be managed through your browser settings. However, please note that disabling certain cookies may limit the functionality of the platform.

Protecting your information is our top priority. cv664 maintains the following security measures:

• SSL Encryption: All data transmissions are secured with SSL/TLS encryption.
• Data Encryption: Stored sensitive information is protected using industry-standard encryption algorithms.
• Access Control: Only authorized personnel may access user information, and they are required to follow strict confidentiality guidelines.
• Regular Security Audits: Regular security testing and vulnerability assessments are conducted on our systems.
• Firewall Protection: Advanced firewalls and intrusion detection systems are in place.
• Two-Factor Authentication: Two-factor authentication is available to secure your account.

However, no method on the internet is one hundred percent secure. We follow industry-standard security practices, but we cannot guarantee complete security.

cv664 may share information with third parties in specific circumstances. However, this is never for commercial purposes.

5.1 Service Providers

Limited information may be shared with trusted third parties who assist in operating our services, such as payment processors (bKash, Nagad, Rocket, Upay) and technology infrastructure providers. These parties are obligated to use the information only according to our instructions.

5.2 Legal Obligations

We may be required to disclose information to authorities pursuant to a court order, government investigation, or applicable legal requirement.

5.3 Fraud Prevention

Necessary information may be shared with security partners to detect and prevent fraudulent activity.

5.4 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may be transferred to the new entity. However, the terms of this Privacy Policy will remain in effect.

As a cv664 user, you have the following rights:

6.1 Right to Access Information

You may request a copy of the personal information we hold about you. We will endeavor to respond within 30 business days.

6.2 Right to Correct Information

If any of your information is incorrect, you may contact us to request a correction.

6.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

6.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will give your request appropriate consideration.

6.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

How long cv664 retains your information depends on the type of information and the purpose for which it is used:

• Account Information: For as long as your account is active and for a defined period after closure as required by law.
• Financial Transaction Records: Retained for a defined number of years in accordance with financial regulations.
• Identity Verification Information: Retained in accordance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Customer Support Records: Retained for a defined period for service quality improvement and dispute resolution.
• Log Files and Browsing Data: Generally retained for a short period and used for security purposes.

It is our policy not to retain information longer than necessary.

cv664 is a responsible gaming platform. We are strictly committed to the protection of minors.

• This platform is for users aged 21 and above only.
• We do not knowingly collect information from anyone under the age of 21.
• Age verification is mandatory at the time of registration.
• If it becomes known that a minor has provided information, that information will be deleted immediately and the account will be closed.

To learn more about responsible gaming, please visit our Responsible Gaming page.

cv664 operates an international service. Your information may be stored or processed on servers located outside Bangladesh. In such cases:

• We ensure that adequate data protection measures are in place in the countries to which information is transferred.
• Data Processing Agreements are in place with third-party service providers.
• All data transfers are secured with SSL/TLS encryption.

cv664 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date on this page will change.
• For significant changes, we will notify you by email or via a notification when you log in to the platform.
• Continued use of the platform after any changes means you are considered to have agreed to the updated policy.

So please check this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We generally respond to emails within 24 to 72 hours. For urgent matters, please contact us directly via live chat.